Allen & Heath Speaks Out

Re Xone 2:02 Viral Ads


Regarding the controversy over the recently posted viral videos, we at Allen & Heath would like to assure our customers that it is definitely not our policy to denigrate a rival company, or its products.

These videos were uploaded by our ad company whilst we were at the Frankfurt Music Messe, so we did not have the opportunity to properly view or approve them first, and as soon as we became aware of their inflammatory content we had them removed immediately. They will be re-edited and re-posted soon.

The ethos behind the ad is sound; illustrating in an amusing way the embarrassing gaffs that many DJs, (if they are honest), can relate to at some point in their career, as well as stressing the importance of having the right equipment, and the danger of taking ourselves too seriously.

It is a shame that what was intended to be a bit of fun, has unintentionally become controversial.



Andy Rigby-Jones

Xone design manager

Full story here

Xone 2:02 viral videos (1 of 5)

A&H How to be a crap DJ-Scratch DJ-1 of 5

Interesting to see what becomes of this. You can view the remaining 4 here. And check out the archives.

To Anonymous

If the 02 was never made in the UK, then how do you explain this?

Dear Allen & Heath and ......

Any other company that is now out-sourcing your labor to China. I keep hearing the claim that the parts that go into the equipment are exactly the same, just the location of assembly has changed. If this is truly the case than you companies need to get much tighter quality control inspectors in these factories. The fact may be that the parts are the same, but they must not be installing them correctly. Case in point,I have a friend who has an Allen & Heath Xone 02 mixer made in the UK. When I compare it to my 02 made in China, my mixer is noticeably of poorer quality. His eq and pan faders have a definite center click like they're supposed to while you have to search for the center clicks on my mixer. His level meter is mounted perfectly flush with the face plate while my meter is slightly crooked. And lastly, my 02's P&G crossfader failed after just 4 months and his has been going strong since they first came out. I also feel that, since my P&G crossfader failed, I should've been upgraded to the Pro X Fade just for the inconvenience. The new model is shipping with them standard anyway! This could all be coincidence, but am I really to believe that now of these build quality inconsistencies have to do with the difference in geographical location of the factories that they were produced in? After purchasing a $500 mixer that failed in four months, I feel that I would've been better off purchasing a used Rane TTM56 for slightly more money. Get your quality control up to par Allen & Heath! Your rep is suffering!!!!